Professional Communication in Practice

+ View more

Course overview

Professional Communication in Practice is a skills-based course designed to develop effective communication in real workplace contexts. Students learn to use appropriate professional language, vocabulary, and tone across different professions, focusing on practical tasks such as emails, meetings, presentations, and professional interactions. The course emphasizes clarity, accuracy, and adaptability to prepare learners for successful communication in their chosen fields.

Course Objectives:

Develop professional verbal and written communication skills.
Acquire industry-specific vocabulary and expressions
Learn to adapt communication styles to multiple professional contexts.
Demonstrate professional etiquette, ethical awareness, and cultural sensitivity.
Gain confidence in online and workplace communication environments

Learning Outcomes :

✔ Communicate effectively in professional and virtual environments
✔ Apply profession-specific terminology accurately
✔ Produce professional documents, scripts, and research-based writing
✔ Participate in online discussions, presentations, and interviews
✔ Handle workplace situations using appropriate tone, structure, and ethics
✔ Enhance employability and academic communication competence.

Details of the Course:

Intended Audience : Any Discipline

Prerequisites : A basic Course in English

Language: English

Duration: 8 Weeks

Credit Points: 2

Level: Undergraduates / Post - Graduates

Start Date: 25th February 2026

End Date: 25th March 2026

What will i learn?

Communicate effectively in professional environments
Use specialized vocabulary accurately
Draft professional documents
Demonstrate ethical and intercultural competence
Deliver presentations and interviews confidently

Requirements

Open to participants of all backgrounds and experience levels.
Willingness to Actively participate in Group Discussions, Role-Playing exercises, and Presentations
Basic Proficiency in Written and Spoken English
Completion of assigned Readings, Exercises, and Assessments, leads to a course completion certificate
Access to a computer, internet connection, and necessary software (word processing, presentation tools

Curriculum for this course

70 Lessons 06:37:55 Hours

Module-I Foundations of Communicative Language

10 Lessons 01:02:09 Hours

Lesson - 1 Foundation of Communciatve Langauge
Preview 00:09:17
Quiz - 1 Foundations of Communicative Language
0:00:00
Lesson-2 Principles of Effective Professional Communciation
Preview 00:15:35
Quiz - 2 Principles of Effective Professional Communication
0:00:00
Lesson - 3 Verbal & Non Verbal Communication
Preview 00:09:33
Quiz - 3 Verbal and Non-Verbal Communication in Different Work Settin
0:00:00
Lesson - 4 Overcoming Language Barriers and Cultural Sensitivity
Preview 00:15:20
Quiz - 4 Overcoming Language Barriers and Cultural Sensitivity
0:00:00
Lesson - 5 Role of Tone Clarity and Professional Etiquette
Preview 00:12:24
Quiz- 5 The Role of Tone, Clarity, and Professional Etiquette
0:00:00

Module-II Communication in Aviation

10 Lessons 01:12:24 Hours

Lesson - 1 Communication in the Aviation Industry Air HostessFlight Attendant
Preview 00:11:25
Quiz- 1 Communication in Aviation Industry
0:05:00
Lesson - 2 Essential Vicabulary
Preview 00:11:38
Quiz - 2 Essential Vocbualry Phrases used in Aviation
0:05:00
Lesson - 3 Communicating to Passengers
Preview 00:06:06
Quiz- 3 Communicating with Passengers
0:05:00
Lesson - 4 Handling Passenger Requests, Complaints, and Emergencies
Preview 00:10:53
Quiz - 4 Handling Passengers Request, Complaints
0:05:00
Lesson - 5 Cross-Cultural Communication and Customer Service Etiquette
Preview 00:07:22
Quiz- 5 Cross Cultural Communciation in Aviation
0:05:00

Module-III Corporate and Entrepreneurial Communication

10 Lessons 00:45:07 Hours

Lesson - 1 Corporate and entrepreneurial communication.
Preview 00:11:41
Quiz- 1 Corporate and Entrepreneurial Communication
0:00:00
Lesson - 2 Business Vocabulary and Phrases for Meetings and Negotiations.
Preview 00:07:23
Quiz - 2 Business Vocabulary and Phrases for Meetings and Negotiations
0:00:00
Lesson - 3 Writing Professional E-mails, Reports, and Business Proposals
Preview 00:08:19
Quiz- 3 Writing Professional Emails, Reports, and Business Proposals
0:00:00
Lesson - 4 Customers and Client Communication in Business Settings.
Preview 00:08:49
Quzi - 4 Customer and Client Communication in Business Settings
0:00:00
Lesson - 5 Public speaking and Presentation skills for Corporate Professionals
Preview 00:08:55
Quiz - 5 Public speaking and Presentation skills for Corporate Professionals.
0:00:00

Module-IV Legal and Courtroom Communication

10 Lessons 00:45:26 Hours

Lesson - I Legal and Courtroom Communication
Preview 00:08:24
Quiz- 1 Legal and Courtroom Communication
0:00:00
Lesson - 2 Legal Terminology and Common Phrases in the Legal Field
Preview 00:05:58
Quiz- 2 Legal Terminology and Common Phrases in the Legal Field
0:00:00
Lesson - 3 Writing Legal Documents, Contracts, and Reports.
Preview 00:09:15
Quiz - 3 Writing Legal Documents, Contracts, and Reports
0:00:00
Lesson - 4 Communicating with Clients, Judges, and Other Legal Professionals
Preview 00:08:10
Quiz - 4 Communicating with Clients, Judges, and Other Legal Professionals
0:00:00
Lesson- 5 Ethical Considerations and Confidentiality in Legal Communicatio
Preview 00:13:39
Quiz - 5 Ethical Considerations and Confidentiality in Legal Communication
0:00:00

Module-V Restaurant and Media Communication

10 Lessons 00:53:04 Hours

Lesson- 1 Resturant & Hospitality Communicaiton
Preview 00:11:34
Quiz - 1 Restaurant and Hospitality Communication
0:00:00
Lesson 2 Key Vocabulary for Restaurant Staff (Waiters, Chefs, Hosts
Preview 00:08:10
Quiz- 2 Key Vocabulary for Restaurant Staff (
0:00:00
Lesson 3 Handling Customer orders
Preview 00:10:39
Quiz - 3 Handling Customer Orders, Complaints, and Special Requests
0:00:00
Lesson - 4 Hospitality Etiquette and Professionalism in Customer Service
Preview 00:13:08
Quiz - 4 Hospitality Etiquette and Professionalism in Customer Service
0:00:00
Lesson - 5 Cross-Cultural Communication in Restaurants and Hotels
Preview 00:09:33
Quiz - 5 Cross-Cultural Communication in Restaurants and Hotels
0:00:00

Module-VI Media and Journalism Communication

10 Lessons 01:02:17 Hours

Lesson -1 Media and Journalism Communication
Preview 00:12:13
Quiz - I Media and Journalism Communication
0:00:00
Lesson- 2 Essential Media and Broadcasting Terminology
Preview 00:09:40
Quiz - 2 Essential Media and Broadcasting Terminology
0:00:00
Lesson - 3 Writing and Presenting News Reports and Interviews
Preview 00:15:37
Quiz - 3 Writing and Presenting News Reports and Interviews
0:00:00
Lesson - 4 Effective Communication for Public Relations and Advertising
Preview 00:12:23
Quiz- 4 Effective Communication for Public Relations and Advertising
0:00:00
Lesson - 5 Ethical Considerations in Journalism and Media Communication
Preview 00:12:24
Quiz - 5 Ethical Considerations in Journalism and Media Communication
0:00:00

Module-VII Research and Academic Communication:

10 Lessons 00:57:28 Hours

Lesson - 1 Research and Academic Communication:
Preview 00:09:13
Quiz - 1 Research and Academic Communication:
0:00:00
Lesson - 2 Writing Research Papers, Reports, and Abstracts
Preview 00:15:22
Quiz - 2 Writing Research Papers, Reports & Abstracts.
0:00:00
Lesson-3 Effective Communication for Presentations & Conferences
Preview 00:10:16
Quiz- 3 Effective Communication for Presentations & Conferences
0:00:00
Lesson -4 Ethical Considerations & Proper Referencing in Research
Preview 00:11:14
Quiz - 4 Ethical Considerations & Proper Referencing in Research
0:00:00
Lesson - 5 Digital Research Skills and Use of Academic Tools
Preview 00:11:23
Quiz - 5 Digital Research Skills and Use of Academic Tools
0:00:00

Frequently asked question

What is Professional Communication in Practice about?

The course focuses on developing practical communication skills used in real workplace situations, including professional writing, speaking, and interaction across different professions.

Who is this course designed for?

his course is suitable for students, early-career professionals, and anyone who wants to improve their professional language and communication skills for the workplace.

Do I need prior work experience to take this course?

No prior work experience is required. The course is designed to support learners at different stages, from students to working professionals.

Is the course specific to one profession?

No. The course covers communication skills that are transferable across a range of professions, with examples and activities tailored to different professional contexts.

Will this course help with job readiness?

Yes. The course is designed to build confidence and competence in professional communication, which is essential for job applications, interviews, and workplace success.

+ View more

Other related courses

07:12:58 Hours

Effective Communication Skills

Updated Wed, 16-Apr-2025

5 372 Free

About instructor